Directory
Adaptors
Available at reception on request and according to availability
Airport
Faro airport is located 70km (44miles) from the hotel and it takes around 45minutes by car. Would you require help with your transportation to and from the airport our team at reception would be delighted to organise this for you.
Amenities
If you would like any extra products, in addition to those placed in your room, contact the reception.
Air Conditioning
All our rooms are equipped with an individual temperature setting for your comfort. Use the wall regulator to configure the air conditioner. If you need any help or have questions about the system, contact our reception.
Babysitting
For your comfort, we have contact with a company specialized in babysitting services, so that you can enjoy a night outside or inside the hotel, the choice is yours. For more information on availability and prices, contact reception.
Bed linen & towels
With the environment in mind and for your comfort we change linen every three days. Would you like your bed linen changed more often please arrange this with the reception team.
If you wish your towels or robes to be swapped at any time please leave them on the floor and we will promptly changed them for fresh ones.
Breakfast
Served daily in our dinning room from 7am to 10am.
Beaches
Amado beach is just 300m from the hotel. Other beaches, a short stroll away from the hotel, are: Rocha, Três Castelos and Vau.
Car rental
We have a list of specialized companies that deliver and collect cars at the hotel, if you want this service, you should contact reception.
Cots and extra beds
Extra beds are avaible at an extra cost and free cots upon request.
Credit cards
We accept the following credit cards: American Express, MasterCard and Visa. Additionally, we provide a link for virtual payments by credit card.
Check-out
Check-out time is 11am. Would you like to extend your stay a little longer please contact our team and we can make arrangements when possible through a late check-out fee.
Concierge - Informations
If you require specific information about the region or book a tour, we can tell you the best places to visit, share informations about local nature, bike rides, restaurant reservations and give recommendations for flower arrangements , tickets for tours, as well as sending your correspondence.
Drinking water
Tap water is drinkable, however, due to its uncontrolled PH and mineral composition, we recommend our filtered and ionized water available by the bottle daily in your room and on request.
Daily cleaning
The cleaning service is scheduled every day of the week and includes service in the rooms and bathrooms. If you need an extra towel, pillow or duvet let us know. For extra cleaning service for your room, please contact reception.
Do not disturb
If you prefer not to be disturbed, leave the sign the Do Not Disturb sign outside your door. If this applies to telephone calls as well, please inform reception.
Dining room
Our Restaurant and Bar offers snacks and drinks, opening times and menus are informed upon arrival. For other options, contact reception to receive a personalized itinerary of local cuisine and local restaurants.
Eletric Voltage
All our wall plugs have 220V.
The plug where the mini fridge is connected has a bypass and is not connected to the eletricity controller at the door giving you energy even without your card in the holder being ideal to leave deviced charging even when you are not in the room.
Would you require the mini fridge to be left cooling we have outlet extenders available at reception.
Eletric blinds
Next to the bedroom window you will find the blind switch, it is electric and will only work if you put the room key in the hotel card switch.
Firesafety measures
The Hotel is equipped with a sophisticated fire system. Please read the emergency exit signs posted on your room door. In case of fire, use the stairs and never the elevators.
Garage
The hotel has spaces available in our garage that are available to be reserved and booked with a daily rate of 12€ a day.
Gym
Since the hotel does not have a gym, we collaborate with one close to the hotel that guarantees you access with the best rates, you can make your appointment at reception.
Hygine
We have shaving kits, dental kits and hygiene products upon request and at an extra cost. Just call reception and we'll have it delivered to your room.
Internet
High speed internet connection is available in all rooms, indoor and outdoor areas.
Ironning board
We have a laundry service, if you need it, just ask at reception.
Lost & Found
All found items are kept for 6 months. If you are missing any personal items during your stay or afterwards, contact us at reception so that we can look for them in the indicated places.
All efforts will be made to recover lost items but the hotel is not responsible for any valuable left behind in your room nor in any other hotel areas.
Medic
Woudl you need medical help please contact reception as soon as possible or dial 112.
Closest pharmacy is located around 2km away from the hotel.
Minibar
All rooms are equipped with a small fridge. The minibar is replenished on request, so you must communicate your choices to reception.
Newspapers
National and international newspapers are available free of charge at reception on request and through reservation. Please reserve your preffered choice with the team for the following day.
Parking
In the vicinity of the hotel you will find free outdoor parking and our team can point to in the direction of a few places where it is normally easier to find a parking spot. The hotel's garage is at your disposal for a daily fee of EUR 12.00. We ask that you do not leave valuables inside the vehicle.
Photocopies
The reception has a copy service.
Pool
Opening hours: 06.00 às 21.00
Pool and beach towels are available with a 30eur deposit. The towels can be swapped for clean and dry ones on request and the deposit returned in exchange for your damage free towel. Would you wish to bring your towels home as a memory you can do in exchange for the deposit - feel free to swap them for new ones at reception.
Find out the rules and internalize some of the safety regulations in the pool area: • Diving is not allowed • The pool is not supervised • Children must be supervised at all times • The use of glass is not allowed • No running in this area • No sunbed reservations are allowed.
Phone
Reception: 9
Room to room: dial 2 followed by the room number you wish to call
All calls to outside of the property are subject to charges depending on the distance and minutes of the call. These charges are available at reception
Public transport
You can purchase public transport timetables and their exact location at reception.
Room service
If during your stay you choose to have meals in the comfort of your room, you can do so and we have a special menu for this purpose. This service is available to all customers and has an additional cost of the room service fee.
Safe
All our rooms are equiped with one safe and it is complementary to use it. This safe, designed to ensure some items are kept private, is located inside the wardrobe. Follow the instructions on the safe for correct usage.
The hotel is not responsible for any items inside the safe neither assures their safety.
Sports
Next to the hotel you will find the ideal conditions for your morning jog.
Would you need further informations about nautical sports, gyms or any other sport please let one of us know how we can help you.
Smoking
Smoking is not allowed inside the hotel, it is only allowed in designated outdoor areas.
Ashtrays, when not available in your balcony, are available by request. If you wish to smoke in your balcony, please mind the adjacent rooms ensuring little or no smoke travels around neither enters your bedroom.
If we detect the smell of smoke in your bedroom, a smoke cleaning tax might be applied of up to 100€+value of a night stay.
Tv channels
We have available the list of channels.
1 - RTP1
2 - RTP2
3 - SIC
4 - TVI
5 - SIC NOTICIAS
6 - RTP3
7 - CNN PORTUGAL
8 - CMTV
9 - SIC MULHER
10 - GLOBO
11 - CANAL 11 (DESPORTO)
12 - TVI FICÇÃO
13 - A BOLA TV
14 - SPORT TV +
15 - PORTO CANAL
17 - AXN
18 - DAS ERSTE
19 - ZDF
20 - 3 SAT
21 - KIKA
22 - ZDF-NEO
23 - RTL TELEVISION
24 - VOX
25 - NITRO
26 - RTL ZWEE
29 - W-SPORT
37 - SPORTING TV
38 - EUROSPORT 1
40 - DISNEY CHANNEL
41 - CARTOON NETWORK
42 - BIGGS
43 - SIC KIDS
44 - NICKELODEON
45 - DISNEY JUNIOR
46 - CANAL PANDA
47 - CARTOONITO
49 - BABY TV
50 - LOLLY KIDS
51 - PANDA KIDS
53 - NICK JUNIOR
60 - CINEMUNDO
61 - HOLLYWOOD
62 - FOX MOVIES
63 - AMC
64 - AXN MOVIES
69 - MEO VIDEOCLUB
70 - FOX
71 - FOX LIFE
72 - FOX CRIME
74 - AXN
75 - AXN WHITE
76 - SYFY
77 - DIZI CHANNEL
89 - MEO DESTAQUES
90 - DISCIVERY CHANNEL
91 - HISTORY CHANNEL
92 - ODISSEIAS
95 - NATIONAL GEOGRAFIC
99 - TVI REALITY
100 - RTP MEMORIA
101 - CANAL Q
105 - SIC RADICAL
106 - MTV PORTUGAL
107 - AMC BREAK
108 - FVEL TV
109 - GAMETOON
114 - AMC CRIME
118 - TLC
120 - SIC CARAS
122 - CASAS E COZINHA
123 - 24 KITCHEN
124 - TRAVEL XP
126 - FTV
128 - MAS CHIC
130 - MTV00´S
132 - TRACE URBAN
133 - MCM POP
134 - MCM TOP
135 - CLUBBING TV
136 - AFRO MUSIC
139 - ALMA LUSA
140 - MEZZO
160 - RTP AÇORES
161 - RTP MADEIRA
162 - ARTV
163 - LOCALVISÃO TV
182 - CANÇÃO NOVA
182 - VH EUROPA
187 - GOSPEL TV
191 - TV RECORD
192 - RECORD NEWS
195 - EURONEWS
196 - RTP AFRICA
199 - TPA
205 - CNN
206 - BLOOMBERG
211 - SKY NEWS
213 - BBC NEWS
214 - BBC ENTERTAINMENT
216 - FRANCE 24
217 - I24 NEWS
219 - NHK WORLD JAPAN
220 - CGTN
224 - DEUTSCHE WELLE
225 - ALLJAZEERA
226 - TRT WORLD
228 - CHANNEL 1 RUSSIA
234 - TVEI
235 - TVE 24H
236 - TV GALICIA
249 - M6
250 - TV5 MONDE
251 - BFM TV
254 - I24 NEWS
255 - FRANCE 24
261 - DEUTSCHE WELLE
262 - EURONEWS
270 - BVN
278 - CCTV 4
280 - NICKELODEON UKRAINE
401 - MCS TV ULTRA HD
Taxi
We have at reception contacts for this service.
Transfers
We have at reception good contacts for this services.
Visitors
Your guests are always welcome at our hotel. To ensure the safety and comfort of all our guests, we kindly ask that you inform the reception of any visitor's arrival.
Any service used by visitors may have an extra cost.
Wake-up calls
Don't want to miss out on something? We can arrange a wake-up call. Get in contact with our team to organise this service.
Washing and ironning services
We offer laundry and ironing services at the hotel with a minimum of 4 pieces.
Find out more
